dada88 Privacy Policy

dada88 ("we", "our", or "platform") is a trusted online casino and betting service provider in Bangladesh. We place the highest priority on the privacy and personal data protection of our users ("you" or "user").

This privacy policy clearly explains what information we collect when you visit or use the dada88.cam website, how that information is used, with whom it is shared, and how it is kept secure.

This policy applies to all services, products, and websites of dada88. Please read this policy carefully before using our services. By using our services, you will be considered to have agreed to the terms of this privacy policy.

This policy should be read together with dada88's Terms and Conditions and Responsible Gaming policy.

dada88 collects various types of information to improve your service experience and ensure a safe environment. A detailed description of the information collected is provided below:

2.1 Information Provided Directly

When you create an account on dada88 or use our services, you voluntarily provide the following information:

• Full name and date of birth
• Email address
• Password (stored in encrypted form)
• National ID or passport number (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay, or bank account number)
• Transaction history
• Communication with the support team

2.2 Automatically Collected Information

When you visit the dada88 website, certain technical information is collected automatically:

• IP address and device identification
• Browser type and version
• Operating system information
• Time, date, and duration of website visits
• Pages viewed and links clicked
• Referral source information

2.3 Identity Verification Information

We carry out an identity verification process (KYC) to manage responsible gambling and meet legal obligations. As part of this process, you may be required to submit a copy of a government-issued ID and proof of address.

dada88 uses the collected information for the following legitimate purposes:

• Account Management: To create, manage, and verify your account.
• Service Delivery: For playing games, processing deposits and withdrawals, and awarding bonuses.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Identity Verification: To confirm your age and identity (including 21+ age verification).
• Customer Support: To resolve your questions and issues.
• Service Improvement: To improve our platform and user experience.
• Legal Compliance: To comply with applicable laws and regulations.
• Responsible Gambling: To identify problematic behavior and take preventive measures.
• Communication: To inform you of important account updates, policy changes, and relevant promotional information.

We do not use your information for advertising purposes without your consent. You can opt out of marketing communications at any time.

dada88 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.

4.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the website. Without these, the website will not work properly.
• Functionality Cookies: Remember your preferences and settings (such as language selection).
• Analytics Cookies: Help understand website usage patterns and improve services.
• Security Cookies: Used to prevent fraud and protect your account.

4.2 Cookie Control

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may affect some website functionality.

dada88 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Service Provider Partners: With trusted partners for payment processing, identity verification, and technology services — only the necessary information.
• Legal Obligations: As part of court orders, requests from regulatory authorities, or legal proceedings.
• Security and Fraud Prevention: With relevant authorities to prevent fraudulent activity.
• Business Transfers: In the event of a company merger or acquisition, though privacy protections will continue to apply.

All third-party partners are bound by strict confidentiality agreements and may only use information for specified purposes.

5.1 Information with Payment Processors

Payment information required to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the respective providers. This sharing of information is fully secure and protected by SSL encryption.

6.1 Security Measures

dada88 adopts industry-standard security measures to protect your information:

• SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Secure Servers: All information is stored on secure, access-controlled servers.
• Password Protection: Passwords are never stored directly — only encrypted hashes are stored.
• Regular Security Reviews: Our systems undergo regular security testing.
• Limited Access: Only authorized personnel can access the necessary information.
• Two-Factor Authentication: Two-step authentication is available for account protection.

6.2 Data Retention Period

Information is retained for as long as your account is active and for a specified period thereafter as required by legal obligations. Information that is no longer needed after an account is closed is securely deleted or anonymized.

6.3 Security Breaches

If a security breach occurs and your information is at risk, we will notify you in a timely manner in accordance with applicable laws and regulations and take the necessary steps.

You have the following rights regarding your personal information:

• Access: The right to request a copy of the information we hold about you.
• Correction: The right to correct inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances.
• Restriction of Processing: The right to request that processing of your information be restricted in certain circumstances.
• Portability: The right to receive your information in a structured, commonly used, and machine-readable format.
• Objection: The right to object to certain types of processing.
• Withdrawal of Consent: The right to withdraw consent at any time from processing that is based on consent.

To exercise these rights, contact us at [email protected]. We will try to respond to your request within 30 days. In some cases, legal obligations may mean a request cannot be fulfilled in full.

dada88's services are for people aged 21 and over only. We do not knowingly collect any information from minors.

Age is verified during the registration process. If we become aware that we have unknowingly collected information from a minor, that information will be deleted immediately and the associated account will be closed.

If you believe a minor is using our platform, please contact us at [email protected]. We will take prompt action.

dada88 reserves the right to amend this privacy policy at any time. If significant changes are made to the policy, we will:

• Post a prominent notice on the website.
• Notify registered users by email.
• Update the "Last Updated" date at the top of the policy.

If you continue to use our services after any changes, you will be considered to have agreed to the new policy. We therefore recommend reviewing this policy regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Support in Bengali is available 24/7.

We take all privacy-related requests seriously and aim to respond promptly.

To learn more about our services, visit our About Us page. For safe gambling practices, read our Responsible Gaming guidelines.